Refrigeration Breakdowns & Call-Outs · All of Cumbria
Refrigeration breakdowns and call-outs, Cumbria-wide
Breakdown call-outs for commercial refrigeration across Cumbria. Our engineers diagnose the fault on site and carry out the repair.
Our Services
What to do first
Check the door is sealing and the condenser is not choked with dust. Note the temperature it is holding and any error code on the controller. That is usually enough for us to know what we are coming to.
What happens then
We will give you an arrival time when you book. Where a part is needed, we will confirm the cost before ordering it.
Who we look after
The businesses we keep running
Commercial cooling covers a lot of ground. If your trade depends on stock staying at temperature, or on customers being comfortable, it is work we do every week.
Hospitality
- Pubs, inns and hotels
- Restaurants and gastropubs
- Cafés, delis and coffee shops
Food & Drink
- Butchers, bakers and fishmongers
- Farm shops and food producers
- Breweries and bottle shops
Retail
- Supermarkets
- Convenience stores and village shops
- Holiday parks and campsites
Care & Community
- Care homes
- Village halls and community buildings
Education & Workplaces
- Schools, colleges and nurseries
- Offices, salons and server rooms
Producers & Specialist Sites
- Farm shops and food producers
- Breweries and bottle shops
- Cold stores and packing rooms
Different businesses. Different cooling demands.
Every one of those has different demands. A village shop needs a display cabinet that holds temperature through a hot Bank Holiday with the door opening every thirty seconds. A care home kitchen has to evidence food safety records. A pub cellar has to hold eleven to thirteen degrees through a Saturday night with the hatch open. We size, install and maintain for the job in front of us rather than fitting whatever is on the shelf.
Planned maintenance
Planned preventative
maintenance
Our maintenance agreements include planned visits through the year, agreed to suit your equipment. Each visit includes:
Inspect equipment condition and operation
Check refrigerant pressures and temperatures
Inspect for visible refrigerant leaks
Clean accessible condenser and evaporator coils
Check compressors, fans and motors
Inspect electrical terminals and controls
Check filters, condensate trays and drains
Verify thermostat/controller operation
Record electrical and operating readings
Issue a written service report with recommendations
Cabinet or cold room running warmer than its set point
Ice building up on the evaporator or around the door
The unit runs constantly and never cycles off
Unusual noise from the condensing unit
Water pooling underneath or inside the cabinet
Electricity bills climbing with no change in trade
The system trips the breaker or keeps resetting
Cellar cooling not holding its set temperature
When to call
Signs your equipment needs attention
Most breakdowns give warning first. Catching any of these early is almost always cheaper than an emergency call-out and a skip full of stock.
If you have noticed any of these, ring us before it fails properly. A refrigerant leak found on a service visit is a straightforward repair; the same leak found on a Friday night is a lost weekend of trading, a claim on your stock, and a food safety problem you have to evidence afterwards.
Planned work
Booked around your trading hours
We schedule servicing for when you are quiet, not when you are busy. Early mornings before a kitchen opens, weekday afternoons for a pub, or a full shutdown week for a bigger site.
How we work
What happens when you call us out
You deal directly with us, not a call centre.
Cumbria-wide
Wherever you are in the county
Our engineers are out across Cumbria every day — Carlisle and the north, the west coast, Furness and the south, and the whole of the Lake District in between.
Where we work
Breakdowns across Cumbria
North Cumbria and the Eden Valley
Carlisle, Penrith, Brampton, Wigton, Appleby-in-Westmorland and Kirkby Stephen are covered on a northern round. Most of the work up here is commercial refrigeration for the city's convenience stores, restaurants and care homes, along with cellar cooling for the pubs and hotels, and air conditioning for offices and salons.
The Lakes and the south
Kendal, Windermere, Ambleside, Keswick, Coniston, Kirkby Lonsdale, Sedbergh and Grange-over-Sands are tourist towns where kitchens and cellars work hardest in season. We fit and service VRF and multi-split systems for hotels, keep display cabinets running for delis and farm shops, and handle breakdowns and call-outs through the summer.
The west coast
Whitehaven, Workington, Cockermouth, Maryport, Egremont, Cleator Moor, Silloth and Seascale sit on the coastal run. Salt air is hard on condensers, so this is where planned servicing earns its keep, and where a lot of our cold room repair and installation work comes from.
Furness and the far west
Barrow-in-Furness, Ulverston, Dalton-in-Furness, Millom, Haverigg, Bootle and Broughton-in-Furness are on our doorstep — we are based at Steel Green in Haverigg. We cover everything from heat pump servicing to air handling unit maintenance. If you are unsure whether you are in range, ring us: we cover the whole of Cumbria.
Also covered
Our other services
FAQs
Frequently asked questions
We will confirm our call-out charge before we travel.
Our engineers cover the whole of Cumbria daily. We will give you an arrival time when you book.
Often, yes. A surprising number of call-outs turn out to be a tripped supply, a blocked condenser or a door left ajar, and we will happily check those with you first.
No. Faults need to be diagnosed on site by an engineer. Call us to book a visit. Customers on a service contract get priority.
If the temperature is climbing and you cannot get it back down, move what you can into another unit. We would rather you saved the stock than waited for us.
Get in touch
Call or email to arrange a visit from one of our engineers.